June 2025 — Present
Full-time
Community Management Specialist · Babel Audio
The human layer of a data company — making sure every contributor has a smooth, positive experience.
- Respond to contributor inquiries via email with clarity, professionalism, and empathy
- Assist users with project onboarding, technical issues, and account-related concerns
- Track recurring issues and feed insights back to internal teams for continuous improvement
- Ensure contributors have a smooth, positive experience across every communication touchpoint
